The View From NCS Technologies

Turnkey VDI: A White Glove Experience

Posted by John Callahan on Oct 27, 2015 3:06:51 PM

As enterprises expand their use of VDI, IT administrators seek to improve reliability and network performance, and reduce complexity and costs. VDI-image

In evaluating different vendors, customers expect suppliers to have high level of design and implementation expertise, an expert understanding of the underlying hardware, deep and verifiable integration experience and a track record of flawless deployments and support.

In a nutshell, NCS believes the whole experience should be "white glove" for the customer.

Elements of White Glove Service
Whether you are considering a hyper-converged or modular solution, it's a given that the vendor should deliver latest generation server and storage hardware capabilities.

In addition, the underlying software should also be top tier. For instance, the NCS comprehensive VDI solution relies on industry-leading software from VMware, Microsoft and Maxta. VMware is the most trusted virtualization platform for the data center, desktop and applications. For a hyper-converged solution, Maxta Software Defined Storage combines, aggregates and manages storage resources. Microsoft supplies special purpose database services like Active Directory and SQL Server and Windows Server supports applications, management and communications.

Key: VDI Services
In addition to the hardware and software elements, NCS believes that the flawless delivery of VDI Services turns a so-so customer interaction into a white glove experience. Our goal is to eliminate the guesswork and stress.

NCS provides highly trained professionals certified to deploy, maintain and support all the software platforms. We offer hardware engineers who specialize in configuring and supporting the server platforms. Our services include requirement analysis, design consultation, solution implementation, installation and technical support.

Zero Client Endpoints

Finally, make sure your VDI vendor can deliver the latest innovation in endpoint technologies.  NCS offers the industry's most innovative and secure zero client portfolio.

To learn more about end-to-end VDI solutions, please download this Brochure!

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Topics: VDI, PCoIP