The View From NCS Technologies

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As cyberattacks become more sophisticated and harder to trace, it's critical for companies to be ready for them. Three experts from Chicago's cybersecurity scene discuss trends in the cybersecurity arena and how companies can better prepare for cyberattacks. Read this article from Crain's Chicago Business for roundtable highlights.

This infographic shows how Webex Contact Center solutions equipped with AI enable businesses to deliver exceptional, proactive customer experiences that help them retain both customers and agents. Please contact us for more information about Cisco Webex Contact Center solutions.

In the era of hybrid work, the uncomfortable truth is that there's a clear age gap between proponents of returning to the office and employees who want to remain remote. Read the blog for an analysis of the major factors driving the debate.

Cyber insurance has been around for decades. And while more companies are looking for insurance against attacks, insurers are taking steps to limit their exposure to losses, impacting pricing and coverage. Read this WatchBlog post from the GAO on how rising cyberthreats are impacting the insurance market.

The latest malware campaigns and trends and techniques used by cybercriminals are identified in the widely read Wolf Security Threat Insights Report. Download your copy here from the first quarter of 2022 to improve your defense profile and combat emerging threats to your infrastructure

This report demonstrates that Webex scored higher than Zoom in the categories of business value, quality of features, vendor support, ease of IT administration, and net emotional footprint. For more information on deploying Cisco Webex in your organization, contact us today.

It shouldn't come as a shock that more and more employees are taking remote work opportunities for granted. But with employers increasingly demanding a return to the office, there's escalating tension between proponents of the old workforce model and remote-first employees.

A recent FBI Internet Crime Report shows it received over 847,376 cybersecurity complaints in a year, representing almost $7 million in business losses. This, despite the billions of dollars businesses and governments spend fighting these attacks. Why, with the big brains and big budgets being thrown at cybercrime, are businesses continuing to fall prey to breaches? Read this article from CPO for answers.

Cybersecurity has always been an organizational threat, but it's increased as even small businesses have so much invested in digital assets. Read this eye-opening blog featuring CISOs from some of the world's largest corporations, including Joanna Burkey of HP, as they discuss the threat landscape at the HP Wolf Security CISO roundtable.