This case study describes how, during the COVID-19 pandemic, the City of Buffalo redeployed its call center as a remote solution in just 2 days using Cisco call center solutions. For more information about Cisco call center solutions, please contact NCS Technologies, Inc..

The media is rife with stories on the 'Great Resignation', 'Great Attrition', 'Great Reassessment', 'Quiet Quitting', and all things talent-centric.  The pandemic has changed the hiring playing field and what worked in 2019 to hire and retain talent no longer works in 2022. Remote work culture has subjected the workforce to enormous changes, resulting in a massive shift in their values of work and personal life. 

Ransomware remains a significant threat to all organizations regardless of size or industry. Download the whitepaper to gain insight on how Trellix Cloudvisory delivers visibility, compliance and governance for your infrastructure.

Still trying to figure out an internal communications strategy that guarantees optimal collaboration between your onsite and remote employees? Schedule a free consultation with one of our experts to explore today's leading solutions.

AMD has a well-earned reputation for delivering the most advanced processors ever made. Watch this dynamic video highlighting the uncompromising performance, multilayered security, immersive video experiences and all-day battery power that advances business virtually anywhere.

Durabook Supplies a Complete Rugged Computer Portfolio

NCS sells Durabook solutions to government, military and commercial markets.

Consider the Durabook S14I Laptop, which pushes semi-rugged devices to the next level.

It is built with Intel® 11th Generation CPUs and has a class-leading 4' drop spec/IP 53 rating. The S14I is engineered to combine military-grade durability, field-worker functionality,  high performance, and long battery life for non-stop use, making it suitable for use in locations where rain or dust may be a regular occurrence.

The S14I features a significant CPU upgrade with Intel® Tiger Lake 11th generation platform, using Intel’s 10nm processor technology. This device comes with integrated Intel® Iris Xe graphics, and for professionals who use intensive graphic computing, it can be upgraded to an optional standalone NVIDIA GeForce® GTX1050. With the ultra-high-speed data transmission capability of Intel Wi-Fi 6 AX201 with max. speed of 2.4Gbps and Bluetooth® V5.2, all information is instantly synced and fed back to the data control center.

Durability and Security

The S14I is built with a robust mechanical design and rigorously tested components. It meets the standards of MIL-STD-810H; withstands up to a 4-foot drop; and boasts an IP53 rating. This tough yet elegant rugged laptop breaches the boundary between semi-rugged and fully-rugged devices.
It now includes Windows Hello encrypted biometrics, a more secure, user-friendly and faster way of accessing Windows® OS. The S14I semi-rugged platform is finding significant success in commercial markets, such as power/utilities, and in the military sector, including the U.S. Army and Air Force.

A strong security posture requires your organization to move beyond just cybersecurity to cyber resilience. How ready is your organization to make the shift? Evaluating your cybersecurity strengths, potential vulnerabilities, culture and opportunities for improvement is a first step. The experts from NCS Technologies, Inc. are ready to help. Receive a free cyber resilience assessment when you schedule direct.

Cirrus Portfolio for Government and Commercial Markets

NCS Technologies features Cirrus Notebook and Desktop endpoint solutions that are secure, cost effective and easy to use and administer. Maintaining strong security strategies at the desktop remain extremely important in government markets.

NCS desktop and laptop solutions are depended on for their strong security and portability. These products powered by HP Teradici software help IT managers maintain security and save money.

The Focus on Endpoint Security

IT managers understand that work PCs used in in the office and remotely can be too vulnerable to security breaches. For many administrators, using zero clients is the best solution to close the security gap.  NCS Zero Clients are managed by VMware Horizon software and use the ultra-secure HP Teradici PCoIP remote display protocol.

NCS Zero Clients have no local OS. The operating system resides in the data center. Therefore, there is no persistent user data, no patches, updates or antivirus software needed. Security concerns are addressed within the data center. Of the various ways to virtualize at the endpoint, zero clients prove to be a highly effective solution. PCoIP is a high performance computer display protocol used in endpoint VDI. PCoIP from HP Teradici uses advanced compression to provide end users with rich content from the cloud or data center. PCoIP securely delivers applications or workspaces to the endpoint by compressing and encrypting pixels. More than 15 million VDI endpoints use PCoIP.

To manage virtualized endpoints, NCS recommends the HP Teradici All Access Plan.

An excellent discussion on the importance of face-to-face communications for channel partners with customers and vendors.

A recent report by Swiss RE claims that 90% of cyber risks remain uninsured. Read the report to gain insight into why the total costs of handling a cyber incident for SMEs are three times more than for large corporations.