The View From NCS Technologies

Simplifying Mac Management for Modern IT

Posted by Mike Turicchi on Aug 31, 2026, 12:24:54 PM

Supporting a modern workforce requires more than providing employees with great technology. IT teams also need the tools to deploy, secure, and manage devices efficiently throughout their lifecycle.

According to a 2026 Forrester Total Economic Impact™ study commissioned by Apple, organizations deploying Mac reported a 55% reduction in support ticket volume while reducing device support and management costs by nearly one-third.¹

Using Apple Business with a Mobile Device Management (MDM) solution, organizations can:

  • Automate deployment with zero-touch setup
  • Configure devices before employees receive them
  • Enforce security and compliance policies
  • Manage software updates remotely
  • Simplify ongoing device lifecycle management

With the right foundation in place, bringing Mac as a Choice to your organization is straightforward.

Engage

Successful Mac as a Choice initiatives begin with executive alignment.

Identify an executive sponsor and assemble stakeholders across IT, security, HR, finance, procurement, and other business functions. Establishing clear ownership early helps ensure the program supports both business objectives and employee needs.

Evaluate

Assess your current technology environment to understand how Mac integrates with your organization's existing infrastructure.

Review identity services, networking, business applications, collaboration tools, and security requirements to ensure employees can transition seamlessly.

Establish

Deploy Apple Business alongside a Mobile Device Management (MDM) solution to automate provisioning, simplify deployment, and manage Apple devices at scale.

With your management strategy established, validate deployment workflows across different user groups, locations, device configurations, and network environments before launching broadly.

Evangelize

Once you're ready to introduce Mac as a Choice, focus on employee adoption.

Develop internal communications, onboarding resources, training guides, and self-service materials that help employees understand the benefits of choosing Mac and make the transition as seamless as possible.

Modern Device Management Supports a Modern Workforce

Mac as a Choice helps organizations deliver more than a great employee experience. It enables IT to simplify deployment, strengthen security, reduce management effort, and support a modern workforce at scale.

Contact us to learn how we can help your organization successfully implement Mac as a Choice


 

Reference

¹ Forrester Consulting. The Total Economic Impact™ of Apple Mac at Work, commissioned by Apple, June 2026. https://tei.forrester.com/go/apple/tei/?lang=en-us